Jun 4, 2025
City experiences week of intermittent service due to ‘equipment issue’
After a week of spotty internet and cell service in Iqaluit, some people are asking for refunds on their phone bills — and they’re getting them.
The disruptions started on the evening of May 27, with service occasionally shutting down for up to five hours, and resolved Monday evening. Cellphones, internet, ATMs and debit machines were affected by the outages.
In many ways, the disruptions put the life in the city on pause, said Sandi Chan, who has been encouraging other people on Facebook to request refunds.
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