Aug 19, 2025
Alec Clunas says airline’s response isn’t good enough; spokesperson says company ‘dedicated’ to meeting expectations
Alec Clunas arrived at Montreal-Pierre Elliott Trudeau International Airport at 8 a.m. on Aug. 10 to check in for his 10 a.m. flight home to Kuujjuaq.
After a delay that lasted seven hours, Clunas and his partner finally boarded the plane — then minutes later, were removed.
“The agent started calling names, and our names were one of the ones that were called. We were told we’re being bumped off the flight because we were one of the last ones to check in,” Clunas said in an interview.
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